Privacy policy

Effective October 28, 2026

Who we are

Dump Hero is the business name of GEV Core Brothers LLC, a Texas limited liability company based in Fort Bend County, Texas. This policy covers getdumphero.com and the calls, texts and emails we exchange with you. Questions? Email support@getdumphero.com or call or text 832-501-9988.

What we collect

• What you send us: your name, phone number, email, the service you need, the job address, your preferred date, project details and any photos you attach to the quote form.
• Calls, texts and emails: your phone number or email address and what you tell us, so we can quote, schedule and do the job.
• Job records: what we hauled, where it went, invoices and payments, which we keep for tax and business records.
• Website visits: an anonymous count of page views and of clicks on our call, text, email and quote buttons, plus the general source of the visit (for example, Google or a link we shared). We do not use cookies for this, and we do not store your IP address or anything that identifies you.

How we use it

• To answer your request, give you a price, schedule the work and follow up about the job.
• To send invoices and receipts and keep the records the law requires.
• To see which pages and services people are interested in, using the anonymous counts above.

We do not sell your information, and we do not share it with anyone for their own marketing.

Calls and text messages

When you submit a quote form or contact us, you agree that Dump Hero may call or text you at the number you provide about your request and job. Message frequency varies. Message and data rates may apply. Reply STOP to any text to stop receiving texts, or HELP for help. Consent to receive texts is not a condition of buying any service. We do not sell or share your mobile number or texting consent with third parties for their marketing.

Who we share it with

Only the companies that help us run the business, and only what they need to do that job:

• Our website host, which runs this site and the quote form.
• Our email providers, which deliver quote requests and messages to us.
• Our phone and texting provider.
• Our bank and payment providers, when you pay us.
• Our accountant, insurer or lawyer, when needed.

We may also share information if the law requires it, for example in response to a valid subpoena.

Job photos

We sometimes post before-and-after photos of our work on this site and our business profiles. We remove location data from the photo files and do not post your name, street address or anything that identifies you. If you would rather we not use photos of your job, just tell us, before or after the job.

Advertising and tracking

This site does not use Google Analytics, advertising pixels or third-party tracking cookies.

How long we keep it

We keep quote requests and messages as long as needed to serve you and follow up, and job and payment records as long as tax and business laws require.

Your choices

You can ask us to see, correct or delete the information we have about you, or to stop contacting you. Email support@getdumphero.com or call or text 832-501-9988. We may need to keep some records the law requires.

Security

We take reasonable steps to protect your information, but no website or email system is completely secure.

Children

Our services are for adults. We do not knowingly collect information from children under 13.

Changes

If we change this policy, we will post the new version here with a new effective date.